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Terms & Conditions

[last updated 19 April 2024]

Welcome to Green Street, where we believe that every person deserves the opportunity to make their own contribution to saving our planet by taking action to live, work and play in a more sustainable way, if only you knew how! Green Street is your go-to source for information about how to take action to improve your sustainability, and fun ways to implement!

Green Street Australia ABN 13 011 019 846 (Green Street) is a social enterprise from Samford Village, Queensland, Australia and makes available our Website: https://greenstreet.net.au/ and any connected online service for your use.

When you see the words, ‘us’, ‘ours’, ‘we’ or ‘Green Street’ these refer to the business of Green Street. When we refer to ‘our Website’, we mean our Website and any other Website operated by us. Our Website can also include all forms of digital media and expression, such as social media pages, platforms, email communications, blogs, images or information published on our Website.

We may refer to you as ‘you’, ‘your’, ‘member’, or ‘clients’ and we mean you, the person or business who is using our Website.

You are bound by these Terms when you use our Website

When you use our Website, you agree to be automatically bound by these Terms and Conditions, which are to be read together with our privacy policy found at https://greenstreet.net.au/privacy-policy/ and any program terms, disclaimers or any other formal written terms published on our Website, collectively referred to as ‘terms’. These terms together form our entire agreement with you.

We encourage you to carefully read and understand these terms before using our Website.  If you do not agree with these terms, your remedy is to stop using our Website, or any other services provided by Green Street.

We may update these terms from time to time and the updates will apply from the date the new version is uploaded to our Website. We have included a ‘last updated’ date at the top of our terms to help you keep track of any changes. You should regularly check here for any recent changes that are relevant to you and displayed on our Website each time you use our Website.

If you have any concerns, questions or feedback for us, please contact us using the below details and we will usually respond to your queries within fourteen (14) business days.

Contact us

Email: info@greenstreet.net.au
Address: PO Box 800 Samford Village Qld 4520

Limitations of Use of our Website

You agree not to:

  • use our Website in any way that is or maybe damaging to our Website,
  • use our Website in any way that impacts user access to our Website,
  • intentionally provide or allow another user to access your account or set up or use any fake accounts,
  • access or hack into the restricted areas of our Website,
  • use our Website contrary to applicable laws and regulations, or in any way may cause harm to our Website, or to any person or business entity,
  • engage in any data mining, data harvesting, data extracting or any other similar activity in relation to our Website, and
  • use our Website to engage in any advertising or marketing.

Directory Access

Our Website contains a directory of suppliers who are interested in reducing their impact on our planet.

Not all suppliers listed in our directory supply products or services that assist in reducing your impact on our planet. Some suppliers are simply committed to demonstrate their willingness to measure and then reduce their own impact. For example, a business may have committed to becoming paperless in an industry that is considered paper intensive.

The people listed on our directory DO NOT consent to your use of their published information to create a marketing list, and you are specifically prohibited from doing so.

Intellectual Property

Greet Street and/or its licensors own all the intellectual property rights in the Resources and materials contained on this Website, unless we state otherwise. Those rights are protected by applicable copyright and trademark law.

Permission to use our Intellectual Property (License)

You have a limited license (permission) to view the Resources and materials contained on this Website and to use the Carbon Footprint calculator to calculate your carbon footprint and print out that information for your own personal use.

You may access, download, or print material from the Website for your personal use only. Sharing without prior permission is expressly prohibited.

This license will automatically terminate if you violate any of these restrictions or our terms and may be terminated by Green Street at any time.

Restrictions on using our Intellectual Property

Except as authorised by us in writing, You must not:

  • publish any Website material in any other media,
  • sell, sublicense, or otherwise commercialise or attempt to commercialise (sell for money or other benefit) any Website material,
  • publicly perform, display or distribute any Website material, or
  • copy, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, create derivative works, or in any way exploit (profit from) or allow others to exploit any of our Website material.

You agree not to change or delete any copyright or proprietary notice from materials downloaded from our Website or any site accessible through our Website.

Copyright or Trade Mark Infringement

Names of businesses, business logos, images, products and descriptions posted on our Website by third parties are the responsibility of those third parties and may be subject to trademark or copyright. You must seek permission from the third party before using any of their content, logos or images.

If you believe that there is material on our Website that infringes third-party intellectual property rights, please contact us in writing, with sufficient information to enable us to determine who is the owner of the intellectual property and to form the reasonable belief that there has been an infringement, then we will remove it from our Website.

Be aware that you may be subject to liability if you knowingly make any misrepresentations when providing information to us.

User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for publication on our Website. We do not claim ownership of your content, but we do require a license from you in order to use it.

When you use our Website to display your content in whatever format, you grant to us a non-exclusive, worldwide royalty-free, transferable, sub-licensable, license to use, reproduce, modify, publish, translate, distribute or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until that content has been discontinued by us.

You have the opportunity to contribute comments, posts, advertisements and profiles to our Website, depending on your level of membership. Content must be your own and must not be invading any third-party’s rights.

Helpful comments, relevant posts and accurate profiles (of business/workplace members) are welcomed and encouraged. You must be signed in as a Green Street member to post a wall post, add a comment, or edit your user profile content. Some Content, such as comments on posts, may be held for moderation before publishing.

Green Street reserves the right to edit or remove any of your content from this Website at any time without notice to you. Content that is likely to be removed is content that is deemed to be spam, deemed offensive, abusive, threatening, promotional, irrelevant or a threat to the rights of any other person.

You must not include a link with your submitted content if that link is not relevant to sustainability, and or links to content that is adult/ explicit, potentially offensive, libellous, unsafe or deemed to be spam.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences, and our Privacy Policy.


Your review/s, including your questions and comments, are important to all users of our Website. They must be from your personal and genuine experience, be accurate and not abusive, derogatory or designed to cause harm. We may publish, modify or remove your review at any time, at our discretion.


We may publish testimonials that you provide on our Website about our services or about your experiences using our businesses’ products and services, at our discretion, to promote our services. You agree that we can use your testimonial for our promotional purposes without any obligation to make payment to you.

Your testimonial may include your name and the month and year of testimonial posting or it may be anonymous.


Green Street has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. Your decision to visit any Linked Site remains your responsibility. We are not responsible for any form of transmission received from any Linked Site. Links are provided to you only as a convenience, and the inclusion of any link does not imply endorsement, approval, or control by Green Street of the site. Use of any Linked Site is at your own risk, and we strongly advise you make your own investigations with respect to the suitability of those sites.

If you purchase through an affiliate link contained on our Website, we may receive a commission payment or other benefit.

No Warranty

Our Website and the materials on our Website are provided on an ‘as is’ basis. The content of our Website may include errors.

The information provided on our Website is informational and educational and not intended as advice. You should seek professional advice specific to your circumstances before implementing changes that may cause you loss or damage. The choice of what you implement is your responsibility.


This website is provided as a resource to assist people in identifying what strategies are available to make a difference to each person’s impact on our planet. We make no promises about the results of implementing any strategy identified through our Website, or the results you may receive in completing any of our questionnaires or surveys.

You agree that you are solely responsible for your choice of strategy, the cost of implementing any strategies and the impact or results for any strategy you apply in your life or business.

You agree that Green Street is not responsible for the performance of any products or services advertised via the Website or provided by third parties. You agree to complete your own research and assess the suitability of any product or service to your needs before agreeing to purchase that product or service. You agree to communicate any concerns you have with a product or service directly with the supplier.

See detailed disclaimer.

Limitation of Green Street’s Liability

To the extent permitted by law, Green Street makes no warranties, expressed or implied, and disclaims all other warranties. Because some jurisdictions do not allow limitations on implied warranties the full extent of this limitation may not apply to you.

Green Street will not be liable to you or any other person or entity for any damages whatsoever arising as a result of your use of our Website in any way, subject to the requirements of Australian Consumer Law. Where warranties are implied by law, you acknowledge and agree that the total aggregate liability to us is limited to the greater of the amount we have received in payment from you in the six months immediately preceding the claim, or one hundred dollars ($500.00 AUD) only. This limitation of liability applies to the fullest extent permitted by law and survives any termination or expiration of these terms and conditions or your use of our Website.

Green Street will not under any circumstances be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use our Website or the materials on our Website. In the context of these terms and conditions, “consequential loss” includes any consequential, indirect, real or anticipated loss whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise. Because some jurisdictions do not allow limitations on liability for consequential or incidental damages, this limitation may not apply to you.


Unless the claim was caused by or substantially contributed by us, or the cause of the claim was outside of your control, you agree to indemnify and defend us from any claims, damages, liabilities, costs, or expenses (including court costs, collection costs, and reasonable legal fees to the extent permitted by law) related to:

  • any content you post via our Website,
  • your unauthorised use of our Website,
  • your use of products or services included or advertised on our Website, or
  • your breach of these terms and conditions.

Effectively this means that if you cause a claim by someone else that involves us, you will be responsible for paying the costs we incur to have to defend that claim.

Membership Payment terms

Membership inclusions are set out on our pricing page – https://greenstreet.net.au/pricing/

Membership is paid in advance and invoiced annually. Each level of Membership provides access to our resources to a limited number of users, as set out on the pricing page. Additional user seats may be purchased upon request via our contact form https://greenstreet.net.au/contact/.

Your membership will renew annually, automatically, using the same payment method as you used when you first purchased membership.

You may cancel your membership at any time and will continue to have access until the end of your current year of membership. Before cancelling your membership, we recommend downloading all content and resources you have created using your account, as those materials will be permanently deleted when you cancel your account.

We do not provide refunds of membership payments as you will have immediate access to all membership resources for up to 10 users, depending on the level of membership purchased.


Online security and data protection are extremely important to us, and we make efforts to maintain the security of our Website. Unfortunately, however, we cannot absolutely guarantee the security of our Website, our records, or your content. We do not warrant that our Website is completely free from viruses, malware or similar damaging code.

You are encouraged to install and maintain the latest update of security software on your computer or device before using our Website or visiting any Linked Site. We expressly disclaim all liability for any computer virus or technological problems that we do not intentionally cause or that is beyond our control.

Continuous accessibility to the Website is dependent upon third party services. As a result, the Website may be inaccessible from time to time. It is your responsibility to provide stable and secure internet access to view our Website.

Right to Terminate

We may suspend or terminate your right to use our Website for any breach of these terms. If we provide you with a reason for your suspension or termination, we will do so by sending an email to the email address you last listed with us.


Green Street may assign, transfer or subcontract its rights and obligations under these terms without notice to you. You rights and obligations are personal to you and cannot be assigned, transferred or subcontracted.


Any term of these terms, including warranty disclaimers and liability limitations, which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable, with the preservation of the intent of the original provision and the remainder of the terms to continue in effect. The validity of the remainder of these terms is not affected.

Governing / Applicable law

This agreement is governed by the laws of Queensland, Australia without regard to conflict of law principles, and you consent to the exclusive jurisdiction and venue of courts in Queensland or the Federal Courts within Australia, in all disputes arising out of or relating to the use of any of our Website.

Our performance of this agreement is subject to existing laws and legal process. Nothing contained in this agreement can be used to inhibit our right to comply with governmental, court and law enforcement requests or requirements relating to your use of our Website, or with regard to information provided to or gathered by us with respect to your use.